Frequently Asked Questions

Home FAQ's

Fastway Packers and Movers offer a variety of services, including residential moving, commercial relocation, vehicle transportation, packing and unpacking, and storage solutions.

To get a quote, you can fill out our online form or contact our customer service team. We will provide an estimate based on the details you provide regarding the move.

Yes, all our staff are professionally trained and have extensive experience in the moving industry. They are skilled in handling various types of items and ensuring a smooth relocation process.

Yes, we offer insurance options to protect your belongings during the move. We recommend opting for insurance to ensure peace of mind.

Certain items are prohibited from being transported, including hazardous materials, perishable goods, and pets. Please check with us for a full list of restricted items.

We recommend booking your move at least 2-4 weeks in advance to ensure availability. However, we can accommodate last-minute moves if possible.

While it is not mandatory for you to be present, we recommend that you or someone you trust is available to oversee the process and address any questions or concerns.

Yes, we provide comprehensive packing services, using high-quality materials to ensure the safety of your belongings during transit.

You can track your shipment by contacting our customer service team or through our online tracking system, where you can get real-time updates on your move.

In the event of damage, please report it to us within 24 hours. We will assist you in filing a claim through our insurance process.

Yes, we offer secure storage facilities for short-term and long-term needs, ensuring that your items are safe and well-maintained.

Absolutely! Our team is trained and equipped to handle large and heavy items, such as pianos, safes, and bulky furniture.

If you need to change your moving date, please contact us as soon as possible. We will do our best to accommodate your request based on availability.

If you have special items, such as artwork or antiques, please inform us in advance. We can provide specialized packing and handling services to ensure their safety.

To prepare for moving day, ensure that all boxes are labeled and accessible. Keep important documents and valuables with you, and be ready to provide directions to your new location.